Last updated: 2 September 2026
Privacy Policy
This Privacy Policy explains how PolishPuzzle collects, uses and protects personal information when you visit our website, request a learning pack or subscribe to our emails.
Who we are
PolishPuzzle is an online project providing video, podcast and learning materials for people learning Polish.
Information we collect
When you request a free learning pack or join the PolishPuzzle mailing list, we collect: - your email address; - your consent status; - the date and time of signup; - the date and time of email confirmation; - the page or episode from which you signed up; - available campaign information, such as UTM parameters. Our hosting, security or analytics services may also process technical information such as your IP address, browser type, device type and website activity. This section must be updated to reflect the services actually used.
How we use your information
We use your information to: - send the double-opt-in confirmation email; - deliver the requested Polish learning pack; - notify you when a new episode is released; - send short language notes and occasional PolishPuzzle updates; - operate and protect the website; - understand how the website is used, if analytics are enabled. We rely on your consent to send newsletter and marketing emails. Your address remains unconfirmed until you click the confirmation link. You may withdraw your consent at any time by using the unsubscribe link included in every email.
Email services, cookies and other providers
We use trusted service providers to operate the website and mailing list. These providers may process personal information only to deliver their services to PolishPuzzle. We do not sell your personal information. Some providers may process data outside the European Economic Area. Where required, appropriate safeguards will be used and described in this policy. If we use non-essential analytics or marketing cookies, they will only be activated after the required consent has been obtained.
How long we keep your information
We keep your email address while you remain subscribed to PolishPuzzle emails. If you unsubscribe, we will stop sending newsletter messages. We may retain a minimal suppression record to ensure that your address is not added to the mailing list again without permission. We use reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access.
Your rights and contact information
Depending on the law that applies to you, you may have the right to: - access your personal information; - correct inaccurate information; - request deletion of your information; - restrict or object to certain processing; - receive a portable copy of your information; - withdraw your consent; - submit a complaint to the relevant data-protection authority. To make a privacy request or ask a question, contact: [email protected] We may need to verify your identity before completing certain requests. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.